Carriers are currently experiencing a host of different issues due to the ongoing effects of the pandemic. They’re simply understaffed and their systems are overwhelmed, resulting in a lot of inconsistent updates. This is a known issue for many major
Oh no, sorry to hear that! If you have chosen an insured shipping option, we're more than happy to replace the order. You can contact our support team via the link below. Just be sure to include an image of your damaged book in your email. If there a
We know you are eager to receive your Bullet Journal. We want you to receive it as quickly as possible as well!. Please keep in mind when you select the expedited/express shipping method, there is still handling and processing time before it is ship
Unfortunately, we can't offer order cancellations. As soon as you order a book, the order starts the process by our fulfillment warehouse partner. We are happy to provide a refund if the notebook is returned unopened to our warehouse (Please see info