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Shipping & Delivery
Carriers are still currently experiencing a host of different issues due to weather. They’re simply understaffed and their systems are overwhelmed, resulting in a lot of inconsistent updates. This is a known issue for many major carriers impacting co
My Notebook Arrived Damaged!
Oh no, sorry to hear that! If you have chosen an insured shipping option, we're more than happy to replace the order. You can contact our support team via the link below. Just be sure to include an image of your damaged book in your email. If there a
Why Did My Expedited and Express Shipping Take Longer?
We know you are eager to receive your Bullet Journal. We want you to receive it as quickly as possible as well!. Please note that selecting expedited or express shipping does not eliminate processing and handling time. Orders typically take 24 busin
Cancel My Order
Unfortunately, we can't offer order cancellations. As soon as you order a book, the order starts the process by our fulfillment warehouse partner. We are happy to provide a refund if the notebook is returned unopened to our warehouse (Please see info
Canada, Australia, and New Zealand
Do we ship to Canada, Australia, and New Zealand? YES! We do!. Links to our online stores for these regions are below, be sure to bookmark it!. Bullet Journal Australia and New Zealand. Bullet Journal Canada
Why Did My Expedited and Express Shipping Take Longer?
We know you are eager to receive your Bullet Journal. We want you to receive it as quickly as possible as well!. Please keep in mind when you select the expedited/express shipping method, there is still handling and processing time before it is ship
I put in the wrong address! Can I change it?
I put in the wrong address and it shipped out, what can I do? And why can’t you just send me another one to the right address?. We are sorry to hear this! Unfortunately, if there was a customer error in their information that was accidental at checko
Why hasn't my order shipped yet?
Bullet Journal is a small company that has warehouses in several countries. We don't have the same sort of infrastructure as a large company like Amazon, which means that it will take a few days to ship your order. Once your order is placed, it is ad