Why hasn't my order shipped yet?Updated 5 days ago
Bullet Journal is a small company that has warehouses in several countries. We don't have the same sort of infrastructure as a large company like Amazon, which means that it will take a few days to ship your order.
Once your order is placed, it is added to the order queue, where it will be processed by one of our warehouses. The warehouse staff will then pick the items out, pack them, and label the orders to be ready for the carrier to pick up. This can take a few business days (assuming there are no postal strikes or massive weather emergencies!).
If it has been longer than a week and you haven't heard anything, please let us know at support[at]bulletjournal.com.