Help! I don't see where I can sign up for the waitlist!Updated 14 days ago

Issue: You want to sign up for the newsletter or join a waitlist, but you cannot see where to enter your information.

Possible Cause: This issue may be caused by an ad blocker or pop-up blocker extension being enabled in your browser.

Steps to Turn Off the Ad Blocker/Pop-Up Blocker:

• Open Your Browser:Start by launching the web browser where you are experiencing the issue.

• Access Extension Settings:

  • Chrome:
    • Click on the three vertical dots in the upper right corner.
    • Select More Tools > Extensions.
  • Firefox:
    • Click on the three horizontal lines in the upper right corner.
    • Select Add-ons and themes.
  • Safari:
    • Click on Safari in the top menu.
    • Choose Preferences, then select the Websites tab.
  • Opera:
    • Click on the Opera logo in the top left corner.
    • Choose Extensions > Manage Extensions.
  • Arc:
    • Open a new tab and click on Settings (three horizontal lines in the left sidebar).
    • Select Extensions, then find your ad or pop-up blocker.

• Locate the Ad Blocker/Pop-Up Blocker: Find the extension that handles ad blocking or pop-up blocking (e.g., AdBlock, uBlock Origin, etc.).

• Disable the Extension:

  • In Chrome and Firefox: Toggle the switch off to disable the extension.
  • In Safari: Uncheck the box for the extension or select "Deny" in pop-up settings.
  • In Opera: Toggle the switch off or click on "Remove" to disable the extension.
  • In Arc: Toggle the switch off next to the ad or pop-up blocker to disable it.

• Refresh the Page:After disabling the blocker, refresh the webpage where you want to sign up or join the waitlist.

• Check Again: Look for the sign-up field or waitlist entry again. You should now be able to see it.

If you're still having trouble, consider temporarily disabling all extensions or trying a different browser.

Please email support if you are still having issues!